We work very hard to look after all our clients and pride ourselves on providing a professional service. It's very pleasing when we receive letter with a kind message enclosed - it makes the hard work worthwhile. Here is a selection, the original letters can all be viewed at the office.
Dear Mr Burgess & Colleagues,
Many thanks for your advice and patience regarding the redrafting of my Will.
Mrs Dudley, Meadow Bank Road, Hereford
Dear Alan, Just to thank you for your promptness in setting up the paperwork and clarity with which it has been set out - it really made things so much easier.
Many thanks, P. Moore, Woodchester, Stroud.
Dear Amanda, (Amanda works in the probate department) If my mother made one right decision in life, it was to appoint your company to deal with her affairs, I am so glad that you were there to sort everything. Thank you so much for your hard work and effort - it was much appreciated at a difficult time.
Lee Reddick. Mexico (Lee's mum, lived in Swindon)
Dear Nick, Thanks for all your great work in settlling this matter. I'm so greatful that mum took the trouble to do her research, and that she decided to use your service in the preperation of her Will - also that she left me the information to get in touch with you when the time came. Thanks again, and I will not hesitate to recommend your services to anyone I feel could benefit. I wish you all the success and happiness in the future.
P Claxton. Swindon.
Dear Amanda, I would just like to thank you and Sue and the rest of your team for the courteous and professional manner in which you managed my late godmothers estate. Although I never met you personally in the eight months of settlling the estate I still felt absolute trust in all of you.
Many, many thanks Jo Webster. Stroud.
Dear Christian, I wish to express to yourself and all members of staff with whom I had contact with during your handling of my late brothers estate. I found everyone most helpful and considerate during this painful time. With special thanks to you, Sue and the lady in the accounts department (Amanda). Nothing was too much trouble for you and the staff and your responce to my calls and emails were excellent. Once again my heartfelt thanks for everyones tact and professionalism.
Yours sincerley, Gloria Davis-Tovey.
Dear Russ, Thank you so very much for your help and for being so very kind and patient with me
Yours sincerely K. Davies, Stoke on Trent
I would like to thank the staff here for providing a first rate service and our customers and their next of kin for their kind words. There are too many to print them all, but if you are considering writing a Will or asking us to help with a probate matter, please be assured, you will be given the same professional service.